OUR POLICY INFO
We founded A Mother's Touch Cosmetics with one principle in mind - providing an incredible shopping experience for our customers. We work hard to provide exceptional customer service and pride ourselves on never straying from our founding principles. Check out our store policies below and don’t hesitate to contact us if you have any questions or require further information.
Refund Policy
Due to the nature of our products, there are no Returns or Exchanges on any product.
Shipping Policy
All orders are processed within 3-7 business days.
Once processed Shipping is 2 day priority
✨ In the hot summer months the body butters can melt during shipping We are doing everything to avoid that .We will not ship body butters at the end of the week . That’s to avoid it be stuck in the warehouse over the weekend We are shipping with insulated packaging and ice packs.
Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.